ISLA TOURS / CAPTAIN MURPHY’S
WEATHER, RESCHEDULING, RESERVATION & CANCELLATION POLICIES

ISLA TOURS / CAPTAIN MURPHY’S
WEATHER, RESCHEDULING, RESERVATION & CANCELLATION POLICIES

WEATHER POLICY 

The weather is very unpredictable and we cannot know an exact forecast before a scheduled trip. We make the decision on the day before the trip regarding the seas and weather conditions. If we cancel a tour or excursion due to inclement weather conditions or rough seas, we give our customers the option to reschedule their trip. If a trip cannot be rescheduled, a full refund will be made.

CANCELLATION AND RESCHEDULING POLICY

Our Cancellation Policy is simple and strict, but fair.

We DO NOT give refunds. Cancellations made with 24 hours notice before your scheduled trip will be issued a full refund. 

No shows and cancellations within 24 hours of the event are subject to the full reservation cost.

We do not allow cancellations for less than ideal weather. If the weather is bad due to high winds, lightning, rain, storms in the area, unsafe conditions we will call you to cancel or move your reservation. Cancellations made by our staff due to weather will receive a full refund.

We reserve the right to cancel any cruise at any time due to extreme conditions deemed unsafe but will always keep our guests informed. 
RESERVATION POLICY 
To secure your reservation, the reservation is charged in full to your credit or debit card at the time you make the reservation. A credit card or debit card is taken for every reservation and is kept on file regardless of the method of final payment or the use of any gift certificate, charitable donation, or coupon. You must indicate at the time you make the reservation if you are using a gift card, charitable donation, or coupon. 
Thank you, 

Sea Ranch Marina 

33256 State Park Road 100, South Padre Island, TX. 78597

956-761-4752 and 956-761-2764  

* Price and Rate are subject to change without notice.

© 2023 by SOUTH PADRE NETWORK & ISLAND EVENT PHOTOS 

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